PRICING
Priced per number watched. Never per person looking.
Bands are set by how many company WhatsApp numbers you monitor, because that is what this costs us to run. Managers, directors and auditors are unlimited on every plan, and every plan keeps 12 months.
WAOversight is priced per monitored WhatsApp number, in 3 bands: 49 dollars a month for up to 5 numbers, 99 for up to 10 and 199 for up to 20, and paying yearly is cheaper. Team includes 1,000 AI credits a month and Growth 2,000. Manager seats are unlimited, and every plan keeps 12 months of archive.
01 — BANDS
3 bands, one product.
Every band ships the same product. What changes is how many company numbers you may monitor, how much of the alerting and evidence tooling is switched on, and how many AI credits come with it each month.
Watch
For small teams getting visibility for the first time
Up to 5 numbers
$40/mo
$480 billed yearly
$49/mo
billed monthly
- Full conversation capture
- Deleted and edited message capture
- View-once capture
- Response-time tracking
- Coverage dashboard
- Cross-rep search
- Access audit log
- Staff notice at linking
- 12-month retention
- Unlimited seats
Team
For teams that need to be told before a customer tells them
Up to 10 numbers
$82/mo
$984 billed yearly
$99/mo
billed monthly
Everything in Watch, plus:
- AI assessments with 1,000 credits a month
- Risk alerts: keyword, discount threshold, personal number sharing
- Weekly digest email
- Teams with manager-scoped visibility
- CRM integrations: HubSpot, Salesforce, Zoho CRM, your own CRM or a spreadsheet
Growth
For teams that have to produce the record, not just read it
Up to 20 numbers
$165/mo
$1,980 billed yearly
$199/mo
billed monthly
Everything in Team, plus:
- 2,000 AI credits a month
- Legal hold
- Evidentiary export: PDF, CSV, JSON
- Rep handover reports
- API access
Extra numbers on any plan: add numbers to any band without moving up one.
$12/mo each$120/yr each
Reseller and enterprise
40+ numbers, multi-client, or white-label
30-day money-back guarantee on every plan. Unlimited manager, director and auditor seats and 12-month retention are included on every plan. Retention is never a tier lever here, and seats are never a meter.
Billed in US dollars, excluding local taxes. Annual plans are billed once for the year. There is no per-seat charge at any size: the price is set by how many numbers you monitor, not by how many people read the dashboard. Charging per seat would push you towards a shared login, and a shared login makes the access log meaningless.
02 — THE SAME BANDS, AS A TABLE
Every band in one table.
| Band | Numbers | Monthly | Annual | What it adds | Retention |
|---|---|---|---|---|---|
| Watch | 1–5 | $49/mo | $40/mo, $480 billed yearly | Full conversation capture, deleted and edited message capture, view-once capture, response-time tracking, coverage dashboard | You set it, 12 months by default |
| Team | 6–10 | $99/mo | $82/mo, $984 billed yearly | Everything in Watch, plus aI assessments with 1,000 credits a month, risk alerts: keyword, discount threshold, personal number sharing, weekly digest email, teams with manager-scoped visibility, cRM integrations: HubSpot, Salesforce, Zoho CRM, your own CRM or a spreadsheet | You set it, 12 months by default |
| Growth | 11–20 | $199/mo | $165/mo, $1,980 billed yearly | Everything in Team, plus 2,000 AI credits a month, legal hold, evidentiary export: PDF, CSV, JSON, rep handover reports, aPI access | You set it, 12 months by default |
| Extra numbers | +1 each | $12/mo | $120/yr | Added to any band, so a team of 6 or 13 does not buy a whole band it will not use | You set it, 12 months by default |
| Reseller and enterprise | 40+ | Talk to us | Multi-client and white-label deployments, priced against volume after one call | You set it, 12 months by default | |
03 — THE PART THAT IS NOT A TIER
Seats and retention are not levers.
Two things stay identical in every band, on purpose. Manager, director and auditor seats are unlimited. Charging per seat would push you towards a shared login, and a shared login makes the access log meaningless, because every row in it would name the same account. And every band keeps 12 months of archive.
Both are worth checking against anyone else you are looking at. Per-user pricing and a 6-month retention cap are common in this category, and together they mean the record you are buying shrinks as your team grows.
04 — THE QUESTION TO ASK EVERYONE
What happens in month seven.
Several products in this category delete your archive after six months. That is not a pricing detail. It is the difference between a record and a rolling window.
| WAOversight | Ask any alternative | |
|---|---|---|
| Who sets retention | You do, per workspace. 12 months by default | Can we choose, or is it fixed by the plan you sold us? |
| What happens at the limit | Oldest data is dropped on the schedule you set | Is my archive deleted at six months? |
| Audit trail retention | 3 years, outliving message retention on purpose | How long is the record of who looked kept? |
| Export on cancellation | 30 days, with the date confirmed in writing | How long do we have, and in what format? |
| Published uptime | Monthly, per number, with the measurement method published | What was your uptime last month, and where is it published? |
05 — WHAT YOU ARE ALSO BUYING
The numbers we publish about ourselves
Every band includes the same reliability posture, and we publish it: session uptime and capture lag, monthly, per number, with the measurement method published in full. As far as we can tell, nobody else in this category publishes either figure.
When you compare us on price, ask the alternative for their uptime figure. If they do not have one, you are not comparing the same thing.
Billing runs on Stripe. Card details never reach our servers. We never see a card number.
06 — PRICING QUESTIONS
What people ask before they buy
What counts as a number?
One company-owned WhatsApp number linked to WAOversight, whatever it is called internally: a rep's work line, a shared showroom line, a branch line. Two reps taking turns on one number is one number. One rep with two lines is two. Nobody is metered: managers, directors and auditors are unlimited on every plan.
What happens if we add reps mid-cycle?
Adding a person changes nothing on its own, because people are not metered. Adding a NUMBER does. If you are inside your band's ceiling there is nothing to do, and if it takes you over, extra numbers are $12 a month each rather than a jump to the next band. You are only pushed up a band when moving up is genuinely cheaper.
Can we change plans?
Yes, in either direction, from the billing page. Moving up takes effect immediately and is prorated. Moving down takes effect at the end of the current period, so you keep what you paid for. The archive is never touched by a plan change; retention is a setting you control, not a tier lever.
What happens at the end of retention?
Messages older than the retention you set are dropped on the schedule you chose, 12 months by default on every plan. The access audit trail is kept for 3 years, outliving message retention on purpose, so the record of who looked at what survives the messages themselves.
Is there a free trial?
Yes, and it does not ask for a card. Creating a workspace takes an email and a password, and you can link a number and watch it capture before anything is bought. A card is only needed when you pick a plan, a first subscription then carries a 14-day trial, and every plan carries a 30-day money-back guarantee on top of that. A 15-minute demo on your own numbers is still there if you would rather be walked through it.
Which plan includes CRM integrations?
Team and above. Connecting HubSpot, Salesforce, Zoho CRM, your own CRM over its API, or a spreadsheet of customers is included from Team ($99 a month, up to 10 numbers). Watch captures and shows everything on your numbers; it does not tell the queue which numbers are customers. Move up from the billing page and the integrations page unlocks the same minute.
Which plans include AI assessments?
Team and Growth. Team includes 1,000 AI credits a month and Growth includes 2,000. Included credits refill each billing month. You can top up from the billing page at any time, and top-up credits do not expire. Watch does not include AI, because AI reads only customers your CRM knows, and CRM connections start on Team.
What is an AI credit?
1 credit is 1 AI reading of a thread: a scheduled reading, an Assess now, or a summary you ask for. A reading that fails costs nothing, and nothing already found disappears when credits run out. New readings stop, the classic reply-time alerts come back, and the owner is emailed before and when it happens. Top-ups are bought from the billing page and do not expire.
What if a session drops?
You are told, by alert and in the dashboard, and the number shows as degraded until it is relinked. Nothing captured before the drop is affected; the archive is append-only. We publish session uptime and capture lag monthly, per number, with the measurement method published in full.
Find out what happened last week.
Fifteen minutes, your own numbers, no slides. If you don't see something that surprises you, we'll say so.
WAOversight is an independent product and is not affiliated with or endorsed by WhatsApp or Meta.