CONTACT
Four ways in, depending on who you are.
A real person answers all of these. We are a small team and we do not run a ticket deflection funnel.
WAOversight is reached 4 ways, each with a stated response time: a self-serve trial for buyers, the in-app support link for customers, a direct email for a rep with a question about a company number being linked, and the same address with security in the subject for a disclosure, acknowledged within 2 working days.
Thinking about buying
Start a trial and look at your own numbers; it is faster than any conversation. If you would rather be walked through it, book the demo instead.
Already a customer
Sign in and use the in-app support link, which reaches us with your account attached.
A rep with a question about being monitored
Write to us directly. We answer a rep the same way we answer the person paying us.
Reporting a security issue
Write to [email protected] with "security" in the subject. Acknowledged within two working days.
When we are around
Our working hours are roughly 09:00–18:00 CT, and we answer email outside them more often than we should.
General enquiries: [email protected]